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Faq’s

Faq’s

We are here to help you easily find the exact answers to your questions and offer you the best user experience!

Copy Trading
  • 1What is Copy Trading?

    Copy Trading allows investors to automatically mirror the trades of top-performing master traders without needing to trade manually.

  • 2How does Copy Trading work?

    You choose one or more Copy Masters from the leaderboard. When they open or close trades, the same actions are copied into your account in real-time.

  • 3Can I follow multiple Copy Masters from one account?

    Yes. Unlike PAMM or MAM, you can follow several masters using one single trading account.

  • 4What is Reverse Copy?

    Reverse Copy means the investor takes the opposite trade of the MASTER.
    Example: If the master buys, your account sells.

  • 5What is Risk Multiplier?

    This allows you to increase or reduce trade size relative to the master (e.g., copy at 0.5x, 1x, 2x).

  • 6Can I set a loss limit?

    Yes. You can set an account-wide stop level to close all copied trades if losses reach your safety threshold.

  • 7How do Copy Masters earn money?

    Masters earn performance fees or subscription fees based on investor activity.

  • 8Do I need to deposit before copying trades?

    Yes. Both masters and investors must have funded accounts to participate.

  • 9Can I stop copying a master anytime?

    Yes, you can pause or unsubscribe from any master at any time.

  • 10Can I view live trades?

    Yes. All copied trades are visible in your MT5 and inside your dashboard.

  • Mam Account
    • 1What is a MAM Account?

      A MAM (Multi-Account Manager) account allows a master trader to manage multiple investor accounts from one central platform.

    • 2How does MAM work?

      Masters execute trades in their main account, and followers automatically copy the same trades based on their allocation settings.

    • 3How is MAM different from PAMM?

      MAM allows individual trade allocation, risk ratios, and reverse trades, while PAMM is pooled and uses proportional distribution.

    • 4Do followers need separate accounts?

      Yes. Followers open a dedicated MAM investor MT5 account to be linked with the master.

    • 5Can masters reverse or pause trades?

      Yes. Masters can reverse trades for specific followers or temporarily stop copy flow.

    • 6Can followers set custom risk ratios?

      Yes. Investors can set 0.5x, 1x, 2x, or any custom ratio based on their risk appetite.

    • 7How to become a MAM Master?

      Sign up for a MAM account, submit required details, and get approved within 24 business hours.

    • 8Can followers see live trades?

      Yes. All trades opened by the master are visible inside MT5 and the investor dashboard.

    • 9Can followers place manual trades?

      No. Manual trades in a MAM-linked account may be restricted to avoid allocation conflicts.

    • 10How do investors unsubscribe?

      Investors can disconnect anytime, ideally when no trades are open.

    • Introducing Broker
      • 1What is the Onexar IB Program?

        The Onexar Introducing Broker (IB) Program allows individuals or organisations to earn rebates by referring traders to Onexar. You receive a commission for every trade made by your referred clients — making it a great opportunity for traders, affiliates, or community leaders to build passive income.

      • 2How much rebate can I earn as an IB?

        You can earn up to $10 per lot traded by your referred clients.
        Rebate rates are customizable based on your network size and performance, giving you flexibility and scalability as your client base grows.

      • 3Could we add Markup from the Spread or Increase Commission?

        Yes, you can talk to sales more about it.

      • 4How does the multi-level IB structure work?

        Onexar offers a multi-tier IB structure:

        Sub-IB: You earn rebates from the clients directly referred by your Sub-IBs.

        Sub-Sub IB: You continue to earn from deeper levels of your referral network.
        All commissions are automatically tracked and paid through our CRM system, ensuring accuracy and transparency.

      • 5How can I track my referrals and commissions?

        Registration is fast and simple. Click here to sign up:
        Once you complete the online form, our partner support team reviews and approves your application within a short time, so you can start referring clients quickly.
        Click Here to Sign Up

      • 6When and how are IB commissions paid?

        Commissions are paid in real time with no hidden fees or delays.
        You can request withdrawals or reinvest your earnings directly from your partner account dashboard.

      • 7What support does Onexar provide to IBs?

        Onexar provides every partner with:

        A dedicated IB support team

        Marketing materials for promotions

        CRM access for full tracking

        Liquidity and technology support for professional growth

      • Mt5 Account Types
        • 1What types of trading accounts does Onexar offer?

          Onexar provides four main account types to match every trader’s experience and strategy:

          ECN Account – Raw spreads from 0.01, ideal for professional and algorithmic traders.

          PRO Account – Lower commissions and premium trading conditions for experienced traders.

          STANDARD Account – Best for beginners who prefer all-inclusive spreads.

          SWAP-FREE Account – Designed for traders following Islamic finance principles, with no overnight swap fees.

          Note: Customised accounts for Institutional Traders are available.

        • 2How do I open a trading account with Onexar?

          Opening an account takes less than 5 minutes:
          1. Complete the online registration form.
          2. Upload Valid ID proof (passport, national ID, or driver’s license).
          3. Upload Proof of Address (utility bill or bank statement).
          4. Choose your funding method (Bank, Credit Card, Crypto, or Escrow).
          5. Once verified, your account will be activated and ready for trading.

        • 3What leverage options are available?

          Onexar offers leverage up to 1:400, depending on your account type and instrument.
          This allows you to manage your capital efficiently while maintaining strong risk control.

        • 4What instruments can I trade with Onexar accounts?

          All accounts provide access to a wide range of global instruments, including:

          Forex pairs (Majors, Minors, Exotics)

          Metals & Energy (Gold, Silver, Crude Oil, Natural Gas)

          Global Shares (US, EU, and Asia)

          Cryptocurrencies (BTC, ETH, and more)

        • 5Are there swap-free or Islamic accounts available?

          Yes. Onexar offers Swap-Free Accounts that comply with Islamic Sharia principles, removing overnight interest (swap) charges.
          These accounts maintain the same trading conditions as other account types.

        • 6Is my personal and financial data secure?

          Absolutely. Onexar uses a fully encrypted CRM backend to safeguard all client data, verification documents, and transactions.
          Your privacy and security are protected through regulated, multi-layer security protocols.

        • 7What support options are available for account setup?

          Traders can reach our dedicated support team through:

          Live Chat

          WhatsApp

          Email Support

          Direct phone lines via sales or customer care

          Our support operates 24/5 to assist you throughout your trading journey.

        • Funding
          • 1What funding methods does Onexar support?

            Onexar offers multiple secure payment methods for traders worldwide:

            Bank Wire Transfers – best for large or institutional deposits

            Credit/Debit Cards – Visa and MasterCard for instant deposits

            Cryptocurrency Payments – BTC, ETH, USDT, and more

            Escrow Services – ideal for high-value and investor-based transactions

            All methods are verified, encrypted, and designed for a seamless funding experience.

          • 2Are there any fees for deposits or withdrawals?

            Onexar charges no deposit fees for any funding method.
            However, depending on your bank or payment provider, there may be third-party transaction fees (e.g., intermediary bank charges or blockchain network fees).
            All charges, if any, are fully transparent before processing.

          • 3Is my payment information safe with Onexar?

            Yes. Onexar uses advanced encryption, secure gateways, and multi-layer verification to ensure all transactions are completely safe.
            We never store or share sensitive financial data with third parties without your consent.

          • 4What are Escrow Payments and who can use them?

            Escrow Services are designed for high-value and institutional traders who require secure fund management.
            Funds are held in regulated escrow accounts until the transaction or trading agreement is completed, ensuring full transparency and safety for both parties.

          • 5Can I withdraw funds using the same method I deposited?

            Yes. For security and compliance, withdrawals must be made through the same method used for the original deposit (where applicable).
            This ensures AML (Anti-Money Laundering) compliance and smooth fund reconciliation.

          • Add On Bonus
            • 1Is the Add-On Bonus withdrawable?

              No. The 30% Add-On Bonus is non-withdrawable and can be used only for trading margin.
              However, profits made using the bonus can be withdrawn freely according to account terms.

            • 2Is there a maximum bonus limit?

              Yes. The combined total of your Welcome Bonus + Add-On Bonus cannot exceed $5,000 per account.
              Example:
              If you already received a $4,000 Welcome Bonus, you can only receive up to $1,000 more in Add-On Bonuses.

            • 3Can I receive the Add-On Bonus multiple times?

              Yes. The Add-On Bonus is repeatable — you’ll receive 30% each time you make a new deposit, until your total bonus cap ($5,000) is reached.

            • 4What happens if I withdraw funds during the Bonus active?

              If you withdraw capital, the equivalent bonus portion linked to that deposit will be automatically removed.
              This ensures the bonus reflects only active trading equity in your account.

            • 50 Welcome Bonus
              • 1What happens if I withdraw funds during the Bonus active?

                If you withdraw capital, the equivalent bonus portion linked to that deposit will be automatically removed.
                This ensures the bonus reflects only active trading equity in your account.

              • 2How does the bonus benefit traders?

                1. Start trading with larger capital instantly.
                2. Boost your margin and position size without extra funds.
                3. Increase your profit potential while maintaining flexibility.
                This helps both new and experienced traders take advantage of larger trading opportunities right from the start.

              • 3Is the Welcome Bonus withdrawable?

                Yes and No both, the 50% Welcome Bonus is non-withdrawable and is intended solely for trading margin.
                However, if you meet the criteria for the 100% Withdrawal Bonus Program, you can later convert your bonus into real cash.

              • 4What happens if I lose or withdraw funds?

                If your entire deposit (e.g., $10,000) is lost, the bonus is automatically removed.

                If you withdraw from your capital, the bonus will also be removed.
                Example:
                You deposit $10,000 → get $5,000 bonus → grow to $12,000 → withdraw $2,000 profit → bonus remains.
                But if you withdraw $2,010 (part of capital + profit) → the bonus is removed.

              • 5What is the maximum Welcome Bonus I can receive?

                The maximum bonus cap is $5,000 per account, even if your deposit exceeds that amount.
                Example:
                Deposit $12,000 → Bonus granted = $5,000 (maximum limit).

              • 6Can I get the bonus again on additional deposits?

                No. The 50% Welcome Bonus applies only to your first deposit.
                However, for future top-ups, you can apply for our 30% Add-On Bonus to continue enhancing your trading equity.

              • 7Can I combine this with other Onexar promotions?

                Yes. You can participate in other active promotions (like Swap Refund or 100% Withdrawal Bonus) alongside the Welcome Bonus — provided you meet their respective eligibility criteria.

              • Withdrawal Bonus
                • 1What is the 100% Withdrawal Bonus?

                  The 100% Withdrawal Bonus gives traders the chance to convert their non-withdrawable bonus into real cash by completing a required trading volume within 6 months.
                  In short: Deposit small, trade smart, and unlock your bonus as real money.

                • 2How does the bonus benefit traders?

                  This program is designed to:

                  Reward consistent traders with real cash payouts.

                  Encourage active trading with clear volume targets.

                  Support smaller accounts by doubling their trading capital.
                  It’s ideal for retail traders aiming to grow equity through disciplined trading.

                • 3Can you give an example of how it works?

                  Sure,

                  You deposit $10,000

                  You receive a $5,000 bonus

                  You trade 500 lots within 6 months
                  You can withdraw the full $5,000 bonus as real cash.

                  If you complete only 50% of the required volume (250 lots), you can withdraw 50% of the bonus ($2,500).

                • 4What is the trading volume target for this bonus?

                  You need to complete 10% of your bonus amount (in lots) within 6 months.

                  Bonus           Amount Volume    Target Duration    Withdrawable %

                  $5,000               500 lots                   6 months                    100%

                  $2,500               250 lots                    6 months                      50%

                  $3,750                375 lots                    6 months                      75%

                • 5Which instruments qualify for the withdrawal bonus?

                  Eligible instruments include all major and cross pairs of:
                  EUR, GBP, AUD, NZD, USD, CAD, CHF, and JPY.
                  Commodities, indices, or cryptos are not included for this specific offer.

                • 6What are the eligibility rules?

                  Applicable for first-time deposits up to $10,000.

                  Maximum eligible bonus: $5,000.

                  Minimum 50% of the volume target must be reached to withdraw a partial bonus.

                  The full volume must be completed within 6 months from bonus activation.

                • 7How is the bonus converted into cash?

                  Once your trading volume meets the target, the system automatically transfers the bonus amount to your real balance.
                  It becomes fully withdrawable or tradable, with no additional conditions.

                • 8Can I combine this with other Onexar bonuses?

                  The 100% Withdrawal Bonus can be combined with other promotions like the 50% Welcome Bonus or 30% Add-On Bonus, depending on your account type.
                  However, the volume requirements are calculated separately for each bonus.
                  Contact our sales or support team for personalized bonus stacking details.

                • Forex Liquidity Solutions
                  • 1What is Onexar’s Liquidity Provision Service?

                    Onexar provides institutional-grade liquidity solutions for forex brokers, proprietary trading firms, and white-label providers.
                    Our service ensures deep market access, tight spreads, and ultra-fast execution across multiple asset classes, helping brokers deliver a world-class trading experience to their clients.

                  • 2Who can benefit from Onexar’s liquidity solutions?

                    Our liquidity offering is designed for:

                    Startup Forex Brokers launching new platforms

                    Established Brokerages looking to scale operations

                    Proprietary Trading Desks needing low-latency execution

                    White-Label Providers managing multiple client brands

                    Essentially, any firm requiring aggregated multi-asset liquidity and reliable execution can partner with Onexar.

                  • 3What assets are covered under Onexar’s liquidity feed?

                    We provide multi-asset coverage, including:

                    Forex (Major, Minor, Exotic Pairs)

                    Precious Metals (Gold, Silver, etc.)

                    Indices (US, EU, Asia-Pacific)

                    Cryptocurrency CFDs

                    Energy Instruments (Crude Oil, Natural Gas)

                    All assets are available from a unified, aggregated feed for easy integration.

                  • 4What technology integrations does Onexar support?

                    Onexar supports both FIX API and Bridge Integrations for MT4 and MT5 platforms, enabling seamless connectivity and routing.
                    We also offer custom liquidity streams, symbol mapping, and margin profile adjustments to fit each broker’s business model.

                  • 5How does Onexar ensure tight spreads and fast execution?

                    We connect to multiple Tier-1 banks and non-bank liquidity providers, aggregating quotes to maintain deep order books and minimal slippage.
                    This structure guarantees competitive pricing, reliable execution speed, and transparency at all times.

                  • 6Can brokers customize spreads, leverage, or symbols?

                    Yes. Onexar’s liquidity model is fully customizable.
                    Brokers can define:

                    Spread markups

                    Symbol selection

                    Leverage and margin profiles

                    Routing logic and news filters
                    This flexibility allows every brokerage to align liquidity exactly with their client and risk management needs.

                  • Meet Onexar
                    • 1Is Onexar a regulated forex broker?

                      Yes. Onexar Ltd is a fully licensed and regulated forex broker under the Union of Comoros.

                      License Number: L15988/OL

                      Company Number: 15988

                      Licensed Activity: International Brokerage and Clearing House License.
                      We operate in strict compliance with international trading standards, ensuring transparency and client fund protection.

                    • 2How does Onexar ensure the safety of client funds?

                      All client funds are held in segregated liquidity accounts with top-tier financial institutions.
                      This separation ensures that clients’ money is protected and cannot be used for company operations, maintaining complete transparency and security.

                    • 3What makes Onexar different from other brokers?

                      Onexar stands out through a combination of licensed operations, innovative technology, and client-centric services such as:

                      Copy Trading

                      PAMM & MAM Accounts

                      Swap Refund Program

                      Multiple Bonus Offers (50% Welcome Bonus, 30% Add-On Bonus, 100% Withdrawal Bonus)

                      Our focus on trust, innovation, and reliability has made us a preferred choice for global traders.

                    • 4What types of trading instruments are available with Onexar?

                      We offer a wide range of tradable assets including:

                      Major & Exotic Forex Pairs

                      Precious Metals (Gold, Silver, etc.)

                      Indices (US, EU, Asia-Pacific)

                      Cryptocurrencies

                      Shares (CFDs) from leading global markets

                      This allows traders to diversify and manage portfolios effectively.

                    • 5How long has Onexar been in the financial industry?

                      The Onexar management team brings over 15 years of experience in the global financial markets, ensuring professional expertise and reliable brokerage services for all clients.

                    • Swap Refund Program
                      • 1What is the Swap Refund Program?

                        The Swap Refund Program allows traders to recover a portion of the overnight swap (interest) fees charged for holding positions overnight.
                        If you meet the required monthly trading volume, Onexar refunds up to 50% of those swap charges — helping you reduce costs and maximize returns.

                      • 2How does the program benefit traders?

                        The Swap Refund Program allows traders to recover a portion of the overnight swap (interest) fees charged for holding positions overnight.
                        If you meet the required monthly trading volume, Onexar refunds up to 50% of those swap charges — helping you reduce costs and maximize returns.

                      • 3How does the program benefit traders?

                        1) Reduces trading costs for long-term and swing traders.

                        2) Encourages longer position holding without worrying about rollover charges.

                        3) Increases profitability on high-interest pairs such as NZD/JPY or AUD/USD.
                        Pro Tip: Combine this with positive swap pairs to keep more of your earned interest!

                      • 4How is the refund percentage calculated?

                        Tier 1       20% Refund          0.1% of the deposit in lots      10 lots/month

                        Tier 2      50%  Refund         0.2% of the deposit in lots     20 lots/month

                        If you deposit $10,000 and trade 20 lots in a month → you qualify for a 50% swap refund.

                      • Pamm Account
                        • 1What is a PAMM Account?

                          PAMM (Percent Allocation Management Module) is a pooled investment system where investors’ funds are combined and traded by a master.

                        • 2How does PAMM work?

                          Investors deposit into their PAMM accounts, choose the master, and their balances are added to the master’s pool. Profits/losses are distributed proportionally.

                        • 3Do PAMM Masters use their own funds?

                          No. A PAMM master account starts at $0 and grows as investors allocate funds.

                        • 4Can investors place manual trades?

                          No. Only the PAMM Master controls the trading. Investors cannot manually trade.

                        • 5Can I see live trades in MT5?

                          No. Live trades are not visible in MT5, but can be seen inside the Onexar Portal under “Trading Report”.

                        • 6How are profits distributed?

                          Profits and losses are allocated based on each investor’s percentage of total pooled capital.

                        • 7Can I unsubscribe from a PAMM Master anytime?

                          Yes. You can request to unsubscribe. The master may approve or deny. If denied, contact Onexar Support.

                        • 8What happens if I unsubscribe when trades are open?

                          It may create an equity imbalance. It’s recommended to unsubscribe when no trades are open.

                        • 9How do I choose a PAMM Master?

                          You can view the PAMM leaderboard sorted by performance, risk, and history.

                        • 10Do masters set different risk ratios per investor?

                          No. PAMM is strictly pooled — individual risk ratios or reverse trades are not allowed.